E-commerce trends 2023: 15 stats + aspects shaping online shopping
E-commerce trends in 2023 reflect an always-connected society. See the top 15 trends and stats driving the future of commerce.
There’s no better time than now to get the 2023 business trends that will drive the future of commerce and work.
2023 e-commerce trends: Digital worlds meet economic uncertainty
While shoppers are returning to brick and mortar, their e-commerce habits are set. To capitalize on digital-selling growth, online retailers will need to double down on many of the trends that took off during the pandemic while keeping an eye on changing consumer expectations and preferences.
Click, click buy: e-commerce in 2023 means business. ⬇
2023 cloud computing trends: Sovereign and industry clouds ascend
The dynamic socio-economic environment of the last few years has had a lasting impact on cloud adoption. A global pandemic and stay-at-home mandates drove companies to accelerate their digital transformation, including shifting to cloud-based applications to support remote workers and quickly rolling out new cloud services to retain customers.
Take a deep dive into the trends pushing enterprises forward. ⬇
Cloud computing trends 2023: Top predictions, stats, and growth drivers
Cloud computing trends for 2023 show sovereign cloud solutions, FinOps, XaaS, AI, and cloud-native strategies are all on the rise.
2023 wholesale distribution trends: B2B gets personal
Looking ahead to the next year, wholesale distributors will face disruption on a large scale. Digital transformation will remain the name of the game.
Economic turbulence, an influx of new competitors, and a talent shortage will force wholesalers to find new ways to remain competitive and drive growth.
Get all the details. ⬇
Wholesale distribution trends transforming the industry
After a tumultuous start to the decade, what are the trends wholesale distributors should watch for? See the top trends, including increased competition, personalization, and resilient supply chains.
Supply chain challenges can make for a wild ride. Get advice, best practices, + predictions from top experts HERE.
2023 HR trends: The future of work includes hybrid as a must
HR leaders learned on the fly as they helped companies and their employees through the pandemic, a tough economy, and social unrest. Next year, they’ll continue to play key roles as organizations navigate change and plan for the future of work.
HR 2023: 2019 would never. ⬇
HR trends 2024: Melding humanity and hybrid work to retain top talent
HR trends 2024 are all about putting people first by improving the employee experience, humanizing management, and getting hybrid work right.
Marketing trends in 2023: Hard times will mean hard facts for marketers
A shaky economy means businesses are buckling down – which generally equates to big adjustments in marketing budgets.
This means customer satisfaction becomes even more critical in 2023. Get a handle on marketing retention, best practices, and tech to drive success, no matter what. ⬇
Marketing trends 2023: The future of customer obsession
The top marketing trends for 2023 are all about zeroing in on the customer with the right data and insights to drive effective engagement.
Sustainability in 2023: From oceans to offices, eco-smart takes the stage
In response to growing demand for eco-friendly products, retailers are trying to reduce their impact on the environment. They’re working to combat the effects of climate change, reduce waste, and eliminate their carbon footprint.
The sustainability trends for 2023 go beyond eco-friendliness, however.
They also include measures aimed at improving working conditions and employee well-being. ⬇
Sustainability trends 2023: 7 ways retailers will make a difference
Top sustainability trends 2023 include greater transparency, the circular economy, and ethical supply chains.
Retail trends 2023: Meet me in the metaverse… and store… and online
The glory days of malls are long behind us, but that doesn’t mean modern customers want to shop exclusively online. Despite the massive growth in e-commerce triggered by the pandemic, brick-and-mortar stores are very much alive. Today, consumers are engaging with brands and shopping across channels in entirely new ways.
Friction-free retail, social commerce growth, in-store comes back, and more. Get the 2023 retail trends here. ⬇
Retail trends 2023: Social commerce, personalization, omnichannel shine
In 2023, retail is all about meeting consumers everywhere, including social media channels, the metaverse, and reimagined physical stores.
2023 customer service: The crowning glory – or crown-destroyer of brands
All the volatility of the last three years made customer service more important than ever. Customers leaned heavily on organizations for support, and businesses depended on the loyalty that good service fosters to weather rapid change.
The difficulties faced by customers and organizations in dealing with crises mean service is undergoing big changes. Read the customer service trends for 2023. ⬇
Customer service trends 2023: From ashes of uncertainty, service rises
In 2023, customer service will remain a corporate priority as organizations incorporate new tech and approaches to improve service and keep customers happy.
Telecom in 2023: Margin pressure, relentless competition, and shedding old habits
As the foundation for connecting people and businesses, the telecom industry plays a critical role in nearly everything we do. But it faces tremendous challenges that are forcing companies to transform like never before.
As 5G finally becomes reality, telcos will tackle tight budgets and steep competition. Get all the 2023 telco trends. ⬇
Telecom trends 2023: 5G within sight, but telcos under pressure
For telcos, the top trends in 2023 include capital challenges, price-sensitive consumers, 5G growth, and new partnerships.
2023 CPG trends trends: Keeping customers in a tough economy
With looming recession and ongoing inflation, consumers are being conservative with their budgets, shifting their spending priorities, and looking for products that are worth stretching their dollars for. CPG brands must work hard to keep up with rapidly evolving trends in order to remain competitive.
Find out what CPG brands need to do this year to grow sales and build customer loyalty for the long term.⬇
CPG trends 2023: Proving value in an inflation-weary world
For CPG brands, top trends this year include price-sensitive consumers, inclusive products, and getting real about sustainability.
B2B sales in 2023: Doubling down in a contracting market
After finally returning to some sense of normalcy in 2022, organizations face tremendous volatility in 2023. With interest rates high and stock valuations low, most organizations reduce budgets, which immediately impacts B2B sales pipeline.
Faced with less potential business, sales teams will sharpen their focus and get smarter in how they engage customers. Read the details ⬇
B2B sales 2023: 5 trends that will make or break your numbers
B2B sales 2023 will include increased sales rep support, omnichannel sales, and new partnerships to succeed in a tough economy.
Consumer trends 2023: The bar keeps getting higher
From flexible payments to around-the-clock customer service, consumers have high expectations as they look to stretch their dollars in a tough economy.
Brands have their work cut out for them in 2023 in order to keep customers happy. Get the details ⬇
Consumer trends 2023: Flexible payments, sterling service, easy returns
In an economic downturn, keeping up with consumer trends is more critical than ever. Find out what budget-conscious shoppers expect this year.
