Karthik Suryanarayanan
Senior Manager of Solution Consulting, Digital Customer Experience
Karthik Suryanarayanan is Senior Manager of Solution Consulting, Digital Customer Experience (DCX) at Capgemini in North America. He oversees the end-to-end lead to cash business process, with a specific focus on SAP Customer Experience solutions for sales, service, marketing and commerce. He helps clients transform their business process around various customer touchpoints, enabling omnichannel experience and guiding them through their digital transformation journey.