Posts for “Digitization, Digitalization & Digital Transfo”

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  • 11.24.2020
    CX retail trends: How to defy the decline of brick-and-mortar
    11.24.2020 By Stephanie Thum
    By Stephanie Thum
    Commerce, Customer Experience, E-Commerce, Future of Grocery Retail, Intelligent Enterprise, Retail Trends, Data, News, Trends
  • 09.08.2016
    Web retailers: Focus on experience, not conversion
    09.08.2016 By Ted Rubin
    By Ted Rubin
    Commerce, Customer Engagement, Retail Trends, Data, News, Trends
  • 04.21.2021
    In a CX minute: Customer experience musings April 21, 2021
    04.21.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Engagement, Customer Experience, In a CX Minute
  • 04.25.2022
    Immersive experience: Discover benefits and examples
    04.25.2022 By Charlton Monsanto
    By Charlton Monsanto
    Commerce + e-Commerce, Customer Engagement, Customer Experience, Customer Experience, Customer Experience, Customer Journey, E-Commerce, Employee Engagement, Future of Grocery Retail, Retail Trends, Data, News
  • 11.21.2022
    Top 5 benefits of SaaS: Real business results
    11.21.2022 By Sophia Diachenko
    By Sophia Diachenko
    Commerce, Intelligent Enterprise
  • 12.05.2022
    Ho, ho, WHOA: 2022 Cyber Week data defies predictions
    12.05.2022 By Sameer Patel
    By Sameer Patel
    B2C Commerce, Commerce, Commerce, Commerce Cloud, Commerce Platforms + Software, Customer Engagement, Customer Experience, E-Commerce, Intelligent Enterprise, M-commerce: Mobile commerce, Mobile Commerce, Omnichannel Commerce, Retail Trends, Data, News, Service, Supply Chain
  • 07.26.2016
    The power of the personal: An airline customer service fairytale
    07.26.2016 By Jenn Vande Zande
    By Jenn Vande Zande
    Customer Engagement, Customer Engagement, Customer Experience, Customer Service, Omnichannel, Omnichannel Commerce, Service, Travel + Transportation
  • 03.16.2020
    M-commerce examples: 3 brands that are absolutely crushing it
    03.16.2020 By Sharon Goldman
    By Sharon Goldman
    Commerce, Customer Engagement, Customer Experience, Future of Grocery Retail, M-commerce: Mobile commerce, Mobile Commerce, Retail Trends, Data, News, UX
  • 07.18.2016
    When the results provide benefit, customers will race to share data
    07.18.2016 By Guest Author
    By Guest Author
    Commerce, Retail Trends, Data, News
  • 12.10.2020
    Retail 2021: Strategies for picking up the pieces after COVID
    12.10.2020 By Tanya van Soest
    By Tanya van Soest
    Commerce, E-Commerce, E-Commerce, Marketing, Retail, Retail Trends, Data, News, Trends
  • 05.06.2016
    Personalization: The secret ingredient to customer engagement for banks
    05.06.2016 By James Eardley
    By James Eardley
    Banking, Customer Engagement, Industries, Omnichannel Commerce
  • 04.13.2016
    Lack of payment options alienates global customers
    04.13.2016 By Guest Author
    By Guest Author
    Banking, Commerce, Finance, Retail Trends, Data, News
  • 03.05.2020
    The Covid-ification of CX: How tech is bolstering humanity in the wake of COVID-19
    03.05.2020 By Paroma Sen
    By Paroma Sen
    COVID-19 and Business, Customer Experience, Customer Experience, Sustainability in Business, Thought Leadership
  • 10.29.2021
    The secret benefits of ERP, revealed
    10.29.2021 By Cindy Jutras
    By Cindy Jutras
    Commerce, Commerce Platforms + Software, Future of Supply Chain, Intelligent Enterprise, Supply Chain
  • 04.04.2023
    Real-world process transformation: Humans must be at the center
    04.04.2023 By Andreas Hauser
    By Andreas Hauser
    Commerce, Employee Engagement, Industrial Manufacturing, Industries, Intelligent Enterprise
  • 12.18.2020
    E-commerce analytics: Real-time insights fuel smart CX
    12.18.2020 By Josh Maday
    By Josh Maday
    Commerce, Commerce, Marketing, Omnichannel Commerce, UX
  • 05.31.2022
    Has the e-commerce bubble burst for DTC brands?
    05.31.2022 By Branden Moskwa
    By Branden Moskwa
    CPG, Direct to consumer: D2C, E-Commerce, E-Commerce, Omnichannel Commerce, Retail Trends, Data, News
  • 07.04.2022
    Generation Z consumer behavior: What brands need to know
    07.04.2022 By Marcia Savage
    By Marcia Savage
    B2C Commerce, Commerce, Commerce, Customer Engagement, Customer Journey, E-Commerce, E-Commerce, M-commerce: Mobile commerce, Mobile Commerce, Retail Trends, Data, News, Sustainability, Sustainability in Business
  • 06.25.2015
    E-commerce trends in stores: The future of retail goes omnichannel
    06.25.2015 By Randy Kohl
    By Randy Kohl
    Commerce, Customer Engagement, E-Commerce, E-Commerce, Future of Grocery Retail, Omnichannel, Omnichannel Commerce, Retail, Retail Trends, Data, News, Trends
  • 06.22.2015
    A 4-point plan to win approval for your e-commerce investment
    06.22.2015 By Joseph Ballard
    By Joseph Ballard
    Commerce, Commerce Platforms + Software

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